Returns & Exchanges Policy
- No change-of-mind refunds unless the item is faulty.
- No returns or exchanges on earrings, beauty products, intimates, or swimwear.
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Only full-priced items are eligible for refund, exchange, or store credit.
Exchanges
- Accepted within 14 days of purchase.Items must be unused, in mint condition, with tags and original packaging.
- Proof of purchase required.
- Exchanges are issued as store credit.
Store Credit
- Valid for 3 months from issue date.
- Customer details must be provided.
Christmas Purchases
- Can be exchanged or credited until 6 January.
- Proof of purchase or gift receipt required.
- All standard conditions apply.
Faulty Items
- Items sold as faulty are final sale (no returns or exchanges).